Disputes

Resolve with exactly three actions: Approve Seller (full payout), Full Refund, or Partial Refund (custom %). Each resolution writes an audit_logs row.

Pitchside banner — Riverside FC
Dispute dsp_01 · Booking bk_901
£450.00
Buyer
Northstar Agency
Seller
Riverside FC
Buyer reports proof video does not show agreed placement.
Resolution (exactly three options)Approve Seller (full payout)Disputed → Completed with full seller payout.Full RefundDisputed → Refunded; buyer receives 100% refund.Partial Refund (custom %)Disputed → Completed with custom refund percent to buyer.
Gym entrance screen — Pulse Fitness
Dispute dsp_02 · Booking bk_874
£280.00
Buyer
Cafe Co.
Seller
Pulse Fitness Ltd
Creative not displayed for full campaign window.
Resolution (exactly three options)Approve Seller (full payout)Disputed → Completed with full seller payout.Full RefundDisputed → Refunded; buyer receives 100% refund.Partial Refund (custom %)Disputed → Completed with custom refund percent to buyer.
Café window vinyl — Bean & Co
Dispute dsp_03 · Booking bk_812
£120.00
Buyer
Local Bank PLC
Seller
Bean & Co
Seller missed Awaiting_Proof deadline; buyer reported issue.
Resolution (exactly three options)Approve Seller (full payout)Disputed → Completed with full seller payout.Full RefundDisputed → Refunded; buyer receives 100% refund.Partial Refund (custom %)Disputed → Completed with custom refund percent to buyer.

Disputes

Pitchside banner — Riverside FC

Gym entrance screen — Pulse Fitness

Café window vinyl — Bean & Co